Dropshipping is a business model where we sell products to you, but instead of holding inventory, we send your order directly to the supplier or manufacturer, who then ships it directly to you. This allows us to offer a wide range of products without managing inventory ourselves.

Yes, we only work with trusted suppliers who offer high-quality and authentic health and beauty products. All our products are sourced from reputable manufacturers and suppliers to ensure they meet quality standards.

Simply browse through our products, select the items you'd like to purchase, and add them to your cart. Once you're ready, go to checkout and follow the prompts to provide your shipping and payment information. After your order is placed, we will send you an order confirmation email with the details.

Once your order is placed, we process it as quickly as possible. If you need to make changes or cancel your order, please contact us immediately at serenitynecessities@gmail.com. However, once the order is shipped, it cannot be changed or canceled, but you can return the product once received.

Delivery times vary depending on the product and your location. Orders are typically processed within2-3 business days,and shipping times can range from7-21 daysdepending on the shipping method and your location. You will receive a tracking number once your order has shipped.

We offer free shipping on certain orders or during promotional periods. Otherwise, standard shipping fees apply. Please check ourShipping Policypage for details on shipping costs and promotions.

Yes! Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can use this information to check the status of your shipment.

We provide detailed product descriptions, including ingredients, usage instructions, and benefits. If you're unsure which product is best for your needs, feel free to reach out to our customer support team atserenitynecessities@gmail.comand we’ll be happy to assist you in finding the right products for your skin type, health, or beauty concerns.

If your product arrives damaged or defective, please contact us within 30 of receiving your order at serenitynecessities@gmail.com . We will arrange for a replacement or issue a refund, depending on the situation.

Due to health and hygiene regulations, some products (such as skincare and makeup) cannot be returned once opened. Please refer to our Return Policy for full details.

Yes, we do offer international shipping. Shipping rates and delivery times vary depending on your location. Additional customs duties or taxes may apply based on your country's regulations.

Yes, shopping on our website is secure. We use encryption technologies and secure payment gateways to protect your personal and payment information. Your privacy and security are very important to us.

You can contact us by email at serenitynecessities@gmail.com. Our customer support team is available during business hours to assist with any inquiries or concerns.

Yes! We offer gift cards in various denominations, which can be used for purchases on our website. Please visit our Gift Cards page to learn more.

Many of our health and beauty products are cruelty-free. We are committed to offering a wide selection of ethical products, and you can find cruelty-free items in our product listings. Please check individual product descriptions for specific information on cruelty-free certification.

Unfortunately, we can only accept one discount code per order. If you have multiple codes, please select the one that provides the best value for your purchase.

We recommend following the usage instructions on each product's packaging. For personalized skincare advice, please consult with a dermatologist or skincare professional. You can also reach out to us, and we’ll provide guidance based on your skin type.

Yes, we offer a loyalty program where you can earn points with every purchase, which can be redeemed for discounts on future orders. Please check our Rewards Program page for more information.

Our suppliers and manufacturers sometimes experience inventory delays. If a product you want is out of stock, please check back later or sign up for notifications on when the product will be available again.

We ensure that the ingredient lists of all products on our website are accurate and sourced from reputable suppliers. If you have any concerns about specific ingredients or need more information, please don’t hesitate to contact us.